How to cancel your contract

We hope you're satisfied with your insurance.

If that's not the case, you can cancel your contract under certain conditions.

When you can end your insurance contract

Your contract is about to expire

At any time.

Your policy is renewed on an annual basis. However, you can cancel at any time via email without any notice period. The cancellation will take effect at midnight on the day of your notice.

You just purchased the insurance

You can revoke your policy free of charge using the revocation form within 14 calendar days of receiving the General Conditions and the policy schedule. It will take effect immediately upon notification.

The price or General Conditions have changed

If you're unhappy with the changes, you can cancel your contract.

Once we inform you of the change, you have 1 month to cancel your policy by the day the change takes effect, and in any case within 1 month after the change is communicated to you. The cancellation will then take effect at midnight on the day of your notice.

After a claim

After you had a claim, you can cancel the policy within 1 month of receiving the claims reimbursement. The termination will take effect 2 months after notice of cancellation, or on the annual premium due date if it falls before the expiry of the aforementioned 1-month period.

The policyholder passed away

The contract continues for the benefit of the heirs who are obliged to pay the premiums. They can cancel the policy within 9 months of becoming aware of the death. The cancellation will take effect after a period of 1 month from the notification.

You sell your car

If you sell your car, there is no more risk to insure. You must inform us as soon as possible, within 14 days of the sale. Your policy is then terminated by operation of law from the day of sale, midnight, if you inform us in time.

You can review full details in the General Conditions.

The information available on the site is provided for information purposes only and is non-contractual. It is the customer's responsibility to read the general conditions of our products carefully and to make well-considered decisions.

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