Report an accident involving your Lucid online

Being involved in an accident can be very stressful.
That's why we try to make the process as simple as possible for you.

An accident occured

Are you safe?

If you or anybody involved in the accident is badly injured, contact emergency services first.

Need urgent assistance?

Call +31 800 020 03 62 for assistance on the road, available 24/7.

Fill out the claim form

Prepare the following documents:
- Pictures you took of the damaged vehicle(s)
- Your completed European Accident Form
Submit the claim form digitally with your phone or computer
Fill in all the fields as completely and accurately as possible to speed up the processing of your claim.

Please be patient, we will get back to you.

Once you have submitted the claim form, you don’t have to do anything else, unless we ask you for missing information.
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We will process all information you submitted to us as soon as possible.

We respond to your claim.

If your claim is accepted, we will provide you with the best possible solution, whether in the form of a repair or monetary reimbursement.

If you are not happy with the result, you can use this form to file a formal complaint about your claim.

The information available on the site is provided for information purposes only and is non-contractual. It is the customer's responsibility to read the general conditions of our products carefully and to make well-considered decisions.

Being involved in an accident can be very stressful.That's why we try to make the process as simple as possible for you.